Fast, Powerful, Mature
Presence Technology is a recognized world-wide leader in contact center platform solutions. With a unified multi-channel solution, Presence brings voice, e-mail, chat, and other mediums together in one streamlined suite.
Presence leverages the power of Asterisk, the open-source PBX, to achieve an unmatched level of performance and flexibility for the contact center world.
Why Choose Cloud?
Choose a contact center platform that’s always available, scales to meet any business challenge, and priced based on your needs. Voneto’s hosted Presence contact center cloud is engineered to deliver the most advanced contact center functionality as well as gracefully integrate with Voneto’s hosted PBX solution.
Have the Biggest Toolbox
Combining the full range of the Presence contact center solution’s capabilities with the nearly unlimited scalability and resiliency of Voneto’s cloud voice platform will give your organization the edge it needs. Scale quickly to handle seasonal orders and special events with just a phone call, or deploy a new campaign overnight with Voneto’s operations support team…
- Predictive, Progressive, and Preview Dialing
- Advanced Skills-Based Routing
- On-Screen Scripting
- Intelligent Routing
- Reporting / Analytics
- Messaging & Internet
- Social Media
- Recording (Screen and Audio)
Affordable for Small Business
While Voneto’s hosted Presence contact center solution offers plenty of enterprise-level features, it’s also priced affordably. A hosted solution requires none of the Cap-Ex that defines traditional solutions and Voneto’s packages start at just 5 agents.