PHILADELPHIA, PA – 6/23/2020 – Voneto has released a significant enhancement to its EPlatform built-in IVR manager–now offering customers the ability to build advanced call-flows. From collecting account numbers, PINs, and other information from callers, to data dips into CRM platforms, sending e-mails and other complex activities, the EPlatform IVR tool is both easy and flexible.
The module is included “out of the box” within the EPlatform unified communications platform or could be delivered as an overlay to your already deployed on-premise phone system.
Voneto provides advanced voice and IP based communication services to SMB, Enterprise and Government organizations. More information about Voneto can be found at the company website: http://www.voneto.com